Business Complaint Letter Template with Sample and Examples

A business complaint letter is a letter of complaint that conveys the complaints from the business customer to the owner. The letter is significant as it contains the grievances of the customers that are necessary to be put in the knowledge of business owners. The whole objective of the letter is to address the specific issues of the customers concerning the business. The business administration is supposed to take note of the issue and complaints and sort out the same for its customers.

business complaint letter

So, if you are wondering about how to write a letter of complaint to a business then we are here to guide you through the same. Here in the article, we are going to discuss the complaint letter format along with the step-by-step guide to writing it. We would further provide a complaint letter example along with the complaint letter sample. We believe that both the sample and example of this letter would be very helpful for all our readers in writing their complaint letter.

How to Write a Complaint Letter for Business?

Well, you need to ask yourself that what is the best reason a business-like tone is important for a successful letter of complaint. It simply signifies that the way you draft the complaint letter is what ultimately decides the influence of this letter. So, there are the things that you should keep in your mind while writing this letter. Here below we are going to put it down in some simple steps for the ease of our readers.

  • Choose a proper format of the letter to give it the appropriate outlook of the complaint letter.
  • Now address the letter to the appropriate management authorities which takes note of grievances and the complaints from the customers.
  • Now simply put your complaint in the letter for the easy interpretation of the business administrators.
  • Keep the letter precise and to the subject to avoid any wastage of time.
  • Also mention the type of resolution or the solution that you seek for your complaints.
  • You can also attach the other proof of documents that explains the whole issue as proof.
  • At last end the letter with positive expectations from the business authorities.

Example of Complaint Letter in Business

Well, if you are someone who has not written any complaint letter then an example can be of some significant exposure for you. An example is something like the sample of this complaint letter for the reference of the readers. It takes a hypothetical or random issue against the business and writes the complaint letter for the same. There can be several such examples in a business domain against which a complaint letter can contain.

Here in this section of the article, we are going to add a sample letter of complaint against the business. With this sample letter, we serve our objective of offering some practical exposure of the complaint letter to our readers. We hope that it would guide them in drafting their complaint letter.

Sample of Business Complaint Letter

23 March 2018

Charles Dean
CEO at New Software Solution Technology
Los Angeles 323490, California

Dear Sir,
I'm addressing this complaint letter as the aggrieved of your business policies that have just robbed me. I recently bought software from your company to have my hands on its under the trial period and then go for the paid variant if it meets my requirements. Unfortunately, it couldn't meet my specific requirements and as per the policy of your business, I made my request for seeking the refund which was rejected by your administration authority. Consequently, when I asked them for the reason they provided me with some terms and conditions to violate my refund request. I was never made aware of those terms and conditions while making my purchase for the software. I kindly request you to please look into this whole matter of confusing robbing and get my refund for the software that I don't want to buy or use.

Thanks & regards
Jay Lauren

It was the standard sample or the example of the complaint letter against a software company. We believe that the letter would provide some legitimate exposure to the readers and inspire them to write their complaint letters.

Business Complaint Letter in PDF & Word

Business Complaint Letter

PDF | Word

Sample Business Complaint Letter

PDF | Word

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