When services to customer are delayed then it is necessary for the company to write apology letter for delay. Apology to customer builds a good relationship with customer and helps retaining the customer.
Sample Apology Letter for Delay with Example
Apology Letter for Delay in Work
Sub: Regret for delay in work
We have received your application for personal loan and it was supposed to be cleared last week but due to auditing of our records we are not able to process your personal loan application. We regret for inconvenience caused to you.
However, we assure you that your personal loan would be cleared by end of this week and amount will be credited in the account.
Feel free to contact us for any sort of queries.
United linked Bank
Apology Letter for Delay/late in Payment
Sub: Apology for delay in payment
We have received your application for refund of your mobile and we have already scheduled a visit to your house for collecting back the mobile handset. According to the policy your refund was to be credited to your bank account in two working days but it is yet not credited. We apologize for delay in payment It is because of slow server system.
However we will credit your refund in two working days and we assure you professional services ahead.
Romazin Online products Private limited
Apology Letter for Delay in Delivery Shipment
Sub: Apology letter for delay in delivery shipment
It is to inform you that your order for home delivery of washing machine is processed and it is to be delivered by today evening. But, due to government warning of heavy rainfall in Birmingham district our delivery of products for today is cancelled.
We regret for inconvenience and assure you delivery by tomorrow evening.
Feel free to write back to us.
Rock online appliances Ltd
Apology Letter for Delay in Submitting Documents
Sub :Regret for delay in submitting documents
We have received your loan application and successfully processed it but due to our branch server failure your documents are not submitted at our head office and that's why it might take few more days.
We are so sorry for inconvenience and we assure you clearing of your loan by next 3-4 working days. If you any further queries then you can write back to us.
Apology Letter for Late Submission of Project
South west London
Sub: Apology letter for late submission of project
It is to inform you that it would take two more days to submit the assignment as i have got an emergency in family. I regret for the inconvenience caused to you and request you to provide me time of two more days.
I understand the importance of assignment and assure you to submit it on time in upcoming days.
Apology Letter for Coming Late to College/Office
Jewel Mount Store Private limited
Sub: Regret for late coming at office
It is to inform you that I would be two hours late at office. I am so sorry for inconvenience caused to you. I have got an urgent call from bank as i have to sign an affidavit for change of name in account.
I would be available in two hours as approximate time or completing the documentation is about one and half hour.
Apology Letter to Employees for Salary Delay
Sub: Regret for delay in salary
As you all know that our organization credits salary on every 8th of the month. It is to inform you all employees that due to auditing of financial records of company this month it may take 2 to 3 days more for crediting the salary.
We regret for inconvenience caused to all our sincere employees and assure on time salaries from next month onwards.
We appreciate sincere efforts of our employees and would like to thank all employees for their support.
Human resource department
Apology Letter for Delayed Report
New Bradford district
Sub: apology letter for delayed report
It is to inform you that you had visited our laboratory for blood test and it's reports are to be generated today. But, today our blood testing machine has faced some issue so it would take a day to get fixed.
We regret for inconvenience caused to you but we assure to provide your blood test report by Tommorrow after noon.
Health plus laboratories
Apology Letter for Delay in Joining
TBC Media Company
Sub: Regret for delay in joining
It is to inform you that my former company wants me to work for five days more after my notice period as they haven't trained my replacement properly. I understand the importance of joining but due to request by management of company i need to support them for five more days.
So, I would like to request you to provide me 5 days time for joining and I regret from heart for the inconvenience caused to you. I assure you the best of my services after joining.
Apology Email for Delay
Sub: Apology for delay
As per your request we have cancelled your membership at our gym and fitness center. According to the policy we have to provide you refund of 3 months amount. We would like to inform you that according to our policy we refund the amount in two days after cancellation of membership at our fitness center. But, due to serve error we are yet not able to update the cancellation on it and hence we are not able to refund you the amount.
We regret for inconvenience caused to you. However, our server would be updated in a week and as soon as it is updated we would credit refund.
However we have decided to compensate you. If you want you can do workout at our fitness center until the refund is cleared at our fitness center.
Fitman Gyms and fitness center
Please note that apology letters for delay must be written in polite words and it is good to ensure good and timely services in future. Customer retention is a necessary aspect for every company and apology is a useful tool which can used for retention of customer.
Apology Letter Template For Delay in PDF and Word Format
Apology Letter Template for Delay in PDF Format
Apology Letter Template for Delay in Word (Docs) Format